RATIONALE

Corruption represents a treat for democracy, for law supremacy, social equality and justice, wears away the principles of an efficient administration and endangers the stability of the public institutions. Corruption for us is much more than "bread & butter" issue, like working conditions and salaries. For us, the moral issues-having honest, efficient and functioning government offices are even more important. Corruption exists only when there is an opportunity. The removal of the opportunity therefore, tends to stop corruption. Lack of supervision gives splendid opportunity for the perpetration of corruption as nobody checks wrongdoings. People behave and continue to be honest and efficient when they know they will be checked at anytime.

The passage of Republic Act No. 9485 "An act to improve Efficiency in the Delivery of government Service to the Public by Reducing Bureaucratic Red Tape Preventing Graft and Corruption, Providing Penalties Therefore " otherwise known as Anti-Red Tape Act of 2007, made it possible to address the problem of graft and corruption.

Taysan Water District serving the constituents of Municipality of Taysan is likewise mandated to create its own Citizens Charter to efficiency serve the public by improving the current procedures and systems. This should deal with the criminal factors and the removal of the vulnerability points to corruption.

As a rejoinder to a lawful mandate, Taysan Water District has responded to the challenge to improve efficiency in the delivery of the government service to the people.

Hence, This Citizen's Charter

OBJECTIVES

       The Citizen's Charter aspires to enhance the efficiency of Taysan Water District present delivery of public service by eradicating bureaucratic red tape and thwart-off graft and corruption

Specifically, the Charter intends to:
►  Enhance the present frontline services

►  Come up with attainable service benchmark for the frontline services of Taysan   

      Water District

►  Provide concessionaires with feedback mechanisms

►  Promote excellent community relations