PROCESSING OF NEW SERVICE
CONNECTION
Schedule of availability of Service
▪ Monday to Friday (except Holiday)
▪ 8:00 AM to 5:00 PM without noon break
Who may avail of service?
▪ Person with or without connection with TWD (within jurisdiction)
What are the requirements?
▪ Community Tax Certificate (current)
▪ P3,000.00 service connection fee
Duration: Maximum of 3 days
How to avail of service:
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STEP |
APPLICANT/CLIENT |
SERVICE PROVIDER |
DURATION |
PERSON IN |
FEES |
FORMS |
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OF ACTIVITY |
CHARGE |
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Go to customer |
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Service |
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service and fill up |
Interview applicant |
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1 |
Service Application & |
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5 to 10 |
Customer |
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application |
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construction form. |
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minutes |
Service |
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form |
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Fill up the contract for |
Prepare the New Service |
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Service |
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2 |
new service application |
Connection form. Make |
5 minutes |
Customer |
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application |
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and the affix signature |
sure all the forms are |
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Service |
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form |
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filled up correctly. |
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Pay service connection |
Process payment |
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Official |
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3 |
fees and materials |
issues the corres- |
5 minutes |
Teller/ |
P3,000.00 |
receipt/ |
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ponding receipts. |
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cashier |
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Listen to orientation/ |
Orient/brief the |
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4 |
briefing regarding |
customer regarding |
15 minutes |
Customer |
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TWD policies |
TWD policies |
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service |
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Wait for maximum of three days for the installation of new service. END OF TRANSACTION |
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